1
Q: What can you buy from Haote?
A: Baking Equipment/ Fast Food Equipment/ Snack Equipment/ Coffee Shop Equipment/ Western kitchen equipment, etc.2Q:Can Haote offer customization service for the products?
A:Yes, Voltage/Dimension/Plug/Color/Logo/Tray-size can all be customized. We also accept combination set order.
3Q: Do Haote have certificate?
A: Our factory obtained ISO 9001 quality system approval. More than 1000 models product have ETL/CE/ ROHS/CQC/SASO certificate for different countries.
4Q: Do Haote test all the products before delivery?
A: Quality is Priority. Every product will be fully assembled and carefully tested before being packed for Shipment.
5Q: What’s the delivery time?
A: Most of the products are in stock, delivery time 1-7 days normally.OEM order normally need 30 days.
6Q: What’s the after-sales service?
A: We offer 6 months warranty for the spare part. And we also provide 7*24 hours online technical support.
7Q: Can I buy samples before trial orders?
A: -Yes.Please feel free to contact us.
8Q:What is the shipping method?
A:If for small order, and you have forwarder in China, we prefer to send to your forwarder directly, and they will help you do shipping.
If it is container order with more qtys, we have partner forwarder company that can help you ship the goods to your destination part with the lowest cost. If you have no forwarder and it is small qty of goods, we can deliver to you by air or by express. We can talk it in details based on different situations and the specific orders.
9Q:You can do OEM or ODM service? What is the MOQ?
A:Yes, we can as we are factory, MOQ is negotiable.