1.Are you manufacturer?
Yes, we are the professional manufacturer with more than 15 years experience.
2.Can the machine change to our voltage?
Yes, we can customize our machine to your local voltage.
3.How long is the equipment warranty?
One year.wearing parts not included.
Free accessories within one year. but clients should afford courier fees.
24 hours on line service, free technical support.
4.What operating language is the machine?
Standard English, can also be changed as required.
5.How long is the delivery time?
20 days after receive the deposit,if customerized equipment,it should be discussed with our sales.
6.What will be the process after I make the payment?
We will arrange the production once receiving the deposit.Then we will take a video for you to show the performance of the machine while finish the production. And after the confirmation from you we will start to pack the machine and wait for your shipment intruction.
7.Can you help us to arrange the shipment?
Yes,We can arrange the shipment based on customer's requirement.
8.How will you install our machine after we receive the machine?
We can provide remote service and video guidance to explain how to install the machine. Every customer we also have one special wechat/whatsapp group chat with technician inside to offer all necessary help on line.
We can also provide on-site installation, commissioning and training.