Q1. How will you handle it if there are problems with the products?
Our engineers will analyze the problems for you and find the best solutions. If there are problems during the warranty period, we can replace the parts for you free of charge. We have dealers in some countries. If you are unable to solve some technical problems on your own.
Q2. How to control product quality?
Quality is top - priority in production. All products undergo a strict quality control system with inspections and tests at each stage from raw materials, parts, semi - finished to finished products, and every unit is checked before delivery.
Q3. Do your products come with any guarantees?
Most of our products have a one-year warranty period.
Q4. When is your delivery time?
Generally, it takes 7 to 10 days for goods in stock, and 15 to 25 days for customized products.
Q5. Are there any risks in ordering your products?
1. After both parties confirm the transaction, we will send you the transaction contract via email, and this contract is under legal supervision.
2. We have joined Alibaba's Trade Assurance, which ensures the safety of financial funds, product quality, and on-time delivery.
Q6. Can it be customized?
Yes, according to your requirements.
Q7. How do you package these products?
Usually, we package them according to export standards or your requirements.
Q8. Are you a manufacturer?
Yes, we have been deeply involved in this industry for 20 years.