Q1. Can I have a sample order? A: Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A:Sample needs 7-12 days, mass production time needs negotiation.
Q3. Do you have any MOQ limit for portable power station order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-8 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for portable power station?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6.Can you accept OEM or ODM?
A: Yes, customization is available. Please send your design requirements to us, then we discuss with our professional designers and reply you.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to portable power station.
Q8: What if I can't find the information I am looking for, or what if I want to speak to someone directly ?
A: Start online Trade Manger or send us an inquiry, we would reply you promptly within 24 hours.