A: Our company mainly deals in elevator load weighing device, elevator access control system, elevator seismic sensor, elevator energy saving system. We focus on providing high-quality products to meet the needs of global customers.
Q: Can your products be customized?
A: Yes, we provide customization services. You can provide detailed requirements and our team will produce the corresponding products according to your needs.
2. About the ordering process
Q: How to place an order?
A: You can place an order directly through Alibaba International Station, select the product and contact the seller to confirm the order details. After placing the order, we will confirm the payment method and delivery time with you.
Q: What payment methods do you accept?
A: We support a variety of payment methods, such as T/T wire transfer, PayPal, letter of credit (L/C), etc. You can choose the most suitable method according to your needs.
3. About transportation and delivery
Q: Which countries do you ship to?
A: Our products can be shipped worldwide. You can contact us for specific countries and regions to confirm. We will choose the best transportation method according to the destination.
Q: How long is the order processing and delivery time?
A: Normally, the order processing time is 3-7 days, and the specific delivery time depends on your region and the selected mode of transportation. Generally it is 3-10 days.
4. About after-sales service
Q: Do you provide warranty service?
A: Yes, our products provide 3-year warranty service. If there are any quality problems during the warranty period, please feel free to contact us.
Q: What if there is a problem with the goods received?
A: If there is any problem with the goods you received, please contact us immediately. We will deal with your problem as soon as possible and ensure that you get a satisfactory solution.
5. About cooperation
Q: Do you accept wholesale orders?
A: Yes, we accept wholesale orders and provide preferential prices for bulk orders. Welcome to contact us for more information.
Q: Do you provide samples?
A: We can provide samples, please contact our sales team for specific costs and delivery arrangements.