Frequently Asked Questions
Q1: Are you a factory or a trading company?
A: We are A factory with more than 10 years experience in producing all kinds of fish ponds Products. Our products are very popular all over the world. We also act as a warehouse and distributor through our network.Support agent delivery.
Q2: What are our strengths and services?
A) Reply to you within 2 minutes of working hours.
B)Experienced staff will answer all your questions correctly in a timely manner.
C) Customizable design. ODM and OEM are welcome.
D)We offer special discounts and sales guarantees to consumers.
E) We provide free samples to our customers on demand only The customer pays the freight. Freight will be sent back after the first order confirmation. Click here to send your sample request and we will arrange it for you first time.
Q3: Is your fish pond lined with tarp to protect against UV rays?
A: Yes, our tarp has A UV protection treatment on the bottom of the tarp for better UV protection.
Q4: When can you make delivery?
A) For small orders, our production time usually needs 2-5 working days, express time About 6-8 working days.
B) If the order is large, it depends on your quantity. Please click here to send your enquiry.
Q5: How is it transported?
A) For small items and few products, werecommend faster delivery.
B) For heavy and large shipments, we suggest sea transportation.
C) If you need the goods urgently, we can send them by air. If you feel that shipping to your country is very expensive, please feel free to click here to contact us for further discussion Economical transportation methods.
Q6:What kind of quality control does your factory do?
A: Quality first. We always attach importance to quality control.
Q7: What if the goods you receive are of poor quality?
A) Take pictures of the goods in question.
B) keep the goods for us.
C) Give all your feedback to our sales staff. Our customer service team will help you solve problems together. If this question And through us, we will shoulder that responsibility.
Q8:How do you maintain a good long-term relationship with our business?
A) We maintain good quality and competitive prices to ensure the interests of customers;
B) We treat every customer as a friend, no matter where they come from, we sincerely do business with them and make friends with them From.
Q9: What are the main application scenarios of your products?
A:Tarpaulins for industrial use
1) road site/fence cover, guard belt cover, sandpit cover
2) general cover
3) Machine covers and scaffolding covers for military/industrial equipment
4) Mining plant, port transportation, goods, railway transportation, ventilation pipeline
5)Material roof, truck/trailer/car/container cover, boat/steamboat cover, tent canopy, etc.
B:A tarp used in agriculture
1) Wood, hay, haystacks, MATS, cotton and mulch of various crops, used for the mulch of dry crops Fenced wind breaks the poultry farm house,Pandal, rain and sun monsoon shelter Tarps used in aquaculture and fisheries Fish, shrimp, crab, shellfish, and algae, quince,lotus root and so on.
2) Picnic mat, dining tent, furniture cover, swimming pool cover
3) Garden cover, Use of backyard furniture, canopy, etc. Carton cover, tent cover, tent cover, swimming pool cover, canal lining, etc.
Terms of Payment:
A) For small orders, 100% full payment, we will arrange production after the payment is completed.
B) For large orders, 30% deposit shall be paid in advance, and the balance shall be paid before delivery.
Method of payment:
A) A variety of payment methods. Such as BOLETO, mastercard, Visa, e-check, PAYLATER, Wire transfer, Western Union. You can Choose
the method that is most convenient for you.
B)In order to protect your interests, your payment will be temporarily withheld Do not release to us until you have received your order and are satisfied with it.
Feedback: Hope you can give us a good feedback! Your feedback is very important to our business development. We sincerely If you are satisfied with our products and services, you are welcome to give us five star feedback. It'll only take a minute.
Thank you very much for your support!