Q1. Can I get a sample? A1: Yes, we are happy to provide samples for your evaluation. Please note that the shipping cost will be charged, and the sample will be billed at the specified sample price. We will arrange for prompt shipment as soon as we receive your payment. Q2. Can you offer customization service? A2: Yes, we offer both OEM and ODM customization services tailored to your needs. Please be aware that a minimum order quantity is required to initiate these services.
Q3. How can I buy the products? A3: Generally, we operate on a Cost and Freight (C&F) basis and accept TT payments. Upon receiving your Purchase Order (PO), we will issue a Proforma Invoice (PI) for your review. Once receive your payment, we will promptly initiate production and shipment. For long-term partners, we are open to discussing prepayment options. Q4. How and when will the products be shipped? A4: Typically, we will arrange shipment within 7 to 15 working days after receiving your payment. Depending on your preferences, the order can be shipped by air or sea or other methods. We will keep you updated with the tracking number and logistics information as soon as your order is shipped.
Q5. How is the packing? A5: Generally, we pack the goods in neutral boxes and brown cartons. We can also provide the customized packing box as your request.
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