Неоновая веревка RGB светодиодные полосы света водонепроницаемый IP67 DIY дизайн с пультом дистанционного управления для синхронизации музыки спальня уличное праздничное украшение

1. What types of products do you specialize in?
We specialize in outdoor, sports, and entertainment products, offering a variety of high-quality items designed for durability and performance.

2. Do you offer OEM and branding services?
Yes, we support OEM and branding services for customers who wish to add logos or unique designs to our products. Just reach out with your specifications, and we’ll handle the rest.

3. Can you provide sample products?
Yes, samples are available for customers who want to evaluate product quality before committing to larger orders. Sample and shipping fees may apply.

4. What certifications do your products have?
Our products comply with international safety and quality standards, and we hold various certifications such as CE, FCC, and RoHS, depending on the product type. For specific certification details, please feel free to ask us directly.

5. What is the minimum order quantity (MOQ) for customized orders?
Our MOQ is flexible based on product type and customization level. Small-batch custom orders are welcome. Contact us to discuss your specific needs.

6. Do you support dropshipping?
Yes, we offer dropshipping services to streamline direct-to-customer delivery. We handle the packing and shipping, ensuring a smooth process from our warehouse to your customer.

7. What shipping methods are available?
We offer both air and sea shipping. Air freight is faster but may cost more, while sea freight is more economical for larger shipments. We can advise on the best option based on your timeline and budget.

8. How long does production take?
Production times vary by order size and customization. Standard orders ship quickly, while custom orders may take a bit longer. Contact us for an estimated lead time based on your order.

9. What is the warranty period for your products?
We stand by the quality of our products and offer a standard warranty period (typically 12 months) for most items. Specific warranty periods may vary, so please refer to individual product details or contact us with any questions.

10. What if there’s an issue with my order?
Customer satisfaction is our priority. If there’s an issue with your order, our support team will assist with troubleshooting, replacements, or returns as necessary.

11. Do you offer international shipping?
Yes, we ship worldwide. Our experienced logistics team works to ensure reliable delivery no matter your location.

12. How can I track my order?
Once your order is shipped, we provide a tracking number so you can monitor its status. For any shipping inquiries, our support team is here to help.

13. Can you handle urgent orders?
For urgent requests, we recommend selecting air freight. Let us know your timeframe in advance, and we’ll do our best to prioritize your order.

14. How can I reach customer support?
Our support team is available via our contact page or by email. Whether you have questions about products, orders, or general inquiries, we’re here to help.