Q1: Are you a trading company or a manufacturer?
A1: We are a professional manufacturer and a high-tech enterprise specializing in the research and manufacturing of electronic products such as handwriting boards, card machines, scanning pens, optical handwriting boards, and electronic drawing boards. We adhere to innovative concepts and are committed to providing efficient and intelligent electronic input solutions to meet diverse market demands such as education, office, and home entertainment.
Q2: What payment terms do you accept?
A2: Generally speaking, we accept T/T (bank transfer), L/C, PayPal, Western Union, drafts, custody, cash, etc.
Q3: What are your strengths?
A3: Our biggest advantage is ODM/OEM services.
Q4: How is your factory doing in terms of quality control?
A4: Quality is of utmost importance. We attach great importance to quality control from beginning to end.
Q5: What sets you apart from other online sellers?
A5: Meeting and exceeding customer expectations is our top priority.
To meet this challenge and establish long-term business relationships with customers, our entire organization is committed to providing high-quality products at competitive prices while offering unparalleled services in the industry.
Q6: What solutions will be taken if there are quality issues?
A6: If you receive a product with quality issues, please take photos and inform us of the quantity of defects. We will conduct another inspection and plan to replicate it for you, if it is our responsibility. We will provide quality complaint reports and notifications to all relevant departments.
For example, quality control teams and production teams. This will affect their performance evaluation. Anyway, there are many solutions to avoid this event.
Q7: What is the shipping cost?
A7: You can choose the shipping method of "seller's shipping method".
If you require other shipping methods such as UPS, FEDEX, and TNT, or any invoice requirements, please contact us.