1,Q: What's the main product in GIO?
A: Rechargeable battery. POS terminal batteries, Barcode scanner batteries, Vacuum cleaner batteries, Tablet PC batteries, BT speaker batteries and other batteries and chargers for various electronic devices
2,Q: If GIO battery is compatible for my device?
A: You can check your device model, generally our battery quality is the same as the original, GIO with a professional decoding technician team, if original one can work smoothly on your device, GIO battery is also available.
3,Q: Do you offer customize service?
A: Yes~ just send us your specific needs such as voltage, capacity, shape, size, working current etc. If the battery with case,you can send samples to our factory for analysis and mould opening. GIO can customize the battery according to your needs with free mold cost .
4. Q: Can I have a sample order?
A: Yes, we accept sample order to test and check quality. Batteries can be made as require.
5. Q: Do you have MOQ limit?
A: Yes, we have MOQ limit for mass production, but it depends on battery model. Please contact us for details.
6. Q: How about the lead time?
A: Samples will takes 1-3business days. Mass production will takes 7-30days. It depends on quantity.
7. Q: How about shipping and delivery time?
A: Generally, battery will be shipped via Express, such as DHL, TNT, FedEx and UPS, delivery time is 5-7business days. Or DDP service, delivery time is 12-15 business days. Airline and sea shipping also available.
8. Q: What about after-sale service?
A: We will offer you 15monthsguarantee. If there are any problems, please inform us, we will give you feedback in 12 hours and offer you positive solutions within 2 business days .