Q1: Are you manufacturer or trading company? A1: We are both a manufacturer and a trading company, we have our own factory and production lines to provide products with high quality and good price.
Q2 : Which items do your factory produce?
A2 : Our mainly sanitary ware products is Sauna Room(Indoor and outdoor,traditional and infrared sauna),Hot Tub,Ice Tub ect.
Q3 : Can you accept OEM/ODM? if we want to do our own brand name for the sanitary wares.
A3 : Yes , that is no problem, you can send us your logo designs, we can make it for you. And We also have a professional design team who can design a sauna that meets your requirements.
Q4 : How about the MOQ?
A4 : Our MOQ is 1 set, both large and small orders are supported.
Q5 :How does the sauna arrive? And how about the package?
A5: Our saunas are packaged in wooden boxes and cartons for you to choose from. We will provide transportation
services and deliver them to your nearest port or your door according to the service you choose.
Q6 : How can I pay for Sauna Room and Ice Tub?
A6: Usually we will draft an Alibaba insurance order for you and we also accept T/T, L/C and some other major credit cards as well as the option to finance any of our models.
Q7. How about your delivery time?
A7: Generally, it will take 45 working days after receiving your advance payment. Some is 1 weeks if we have stock. The specific delivery time depends on the items and the quantity of your order.
Q8 :How can I get a sample?
A8 :Before we received the first order, please afford the sample cost and express fee. The sample time is within 35 days.
Q9. How do you make our business long-term and good relationship?
A9: We keep good quality and competitive price to ensure our customers benefit as the core of our company culture is honesty and credit.