1. Q: How do you ensure the quality of your products? A: Our factory has a strict quality control system, with every process from raw material procurement to finished product
delivery undergoing rigorous inspection. Additionally, our products have obtained multiple quality certifications, ensuring
superior quality.
2. Q: Do you support sample testing or customization? A: Yes, we support sample testing so you can assess the quality before placing a bulk order. Furthermore, we also offer
customization services tailored to your specific needs.
3. Q: How do you ship your products?
A: We collaborate with multiple logistics companies and select the most suitable transportation method based on your needs. Additionally, we provide detailed logistics tracking information so you can stay informed about your shipment's status.
4. Q: What is your lead time for shipment?
A: Our lead time typically depends on the order quantity and product complexity. Upon receiving your order, we will promptly arrange production and shipment. Specific shipment times can be confirmed with us upon inquiry.
5. Q: Do you provide after-sales service if there are issues with the product?
A: Yes, we offer comprehensive after-sales service. If there are quality issues with the product, we will provide you with
return, exchange, or repair services.
6. Q: How can I contact your after-sales service team?
A: You can reach our after-sales service team through the contact information provided on the Alibaba platform or via our dedicated after-sales service phone number. Our team will be happy to assist you with any questions or concerns.