Q1: ARE YOU A DIRECT MANUFACTURE OR TRADING COMPANY?
We have our own factroy and international sales department.
Q2:CAN I GET FREE SAMPLES FOR TEST FROM YOUR OMPANY?
Samples are available, the sample fee and the express cost are on your charge. Sure thesample fee will be returnedwhere there is an official order.
Q3:HOW TO GUARANTEE THE QUALITY AND AFTER-SALESSERVICE OF YOUR GOODS?
1.Strict detection during production.
2.Strict sampling inspection on products before shipment and intact product packagingare ensured.
3.Follow up and adopt customer's feedback in a timely manner after sales.
Q4:WHAT IS YOUR WARRANTY TERM?
Our company offer 1% free spare parts to FCL order, there is a 12months warranty for ourexport products from the dateof the shipment.lf warranty has run out, our customershould pay for the replacement parts.
Q5:CAN I USE MY OWN LOGO AND DESIGN ON PRODUCTS?
We provide OEM service which including logo printing and carton design.
Q6:HOW LONG IS THE DELIVERY TIME?
A:2-7 days for the sample order.B:45-60 days for LCL or FCL order depend on ordered quantity