Found the year of 2010, INJAE VINA CO.,LTD is a dedicated supplier who offers high quality products with reasonable price. We provide wholesale & OEM & ODM services to ensure your business will be taken care of. INJAE VINA is constantly praised by our strong manufacture ( caps factory in Vietnam, and bags & tumblers factory in CN), easy operation & wide products range (women& kids daily boutique), with our warehouse from Vietnam and CN, and GA of USA. We dedicate to provide comprehensive service to help you setup and grow your business from here.
We aim to work with the shop owner, store owner& web owner with the acceptable price, optional door to door shipping services via FedEx, or by sea to reach your needs for lowest price or fastest shipment, or from our GA of USA warehouse directly. Operating multiple warehousing facilities with an extensive range of products, we use an advanced warehousing system & CRM software to ensure all orders are processed efficiently to compete in the fast-paced e-commerce environment. You can also enjoy the excellent after-sales service from our customer service team to answer all your inquiries.
1. Shipping time for orders? -custom orders from Vietnam & CN warehouse, normally 15-20days after sample confirmed.
-for the ones from GA warehouse, normally 1-3 days we can update the tracking number,
-if any pre-order orders, we will advise them in advance.
2. What is the shipping method? -For the small order, we sent them by FEDEX/UPS/DHL -and for the big order, by sea is an option, all of them are door to door service, however importing tax not including. If from GA warehouse, the tax included.
3. What is your payment terms? - T/T & PayPal of course you can pay on the Alibaba site.
4. What is your MOQ for orders? -From the GA warehouse, normally each color 25pcs as the MOQ. -For a customized order, we need 100-500pcs deponds on the products.
5. Do you provide customized service? -Yes, OEM & ODM are welcome!
6. Do you have overseas warehouse? -Yes, we have one from GA of USA & one from Shenzhen of China. All the orders from our GA & CN warehouse will be daily sent out via FedEx or UPS, thanks.
7. What is your target client? -shop owner, store owner, Amazon seller and some online shop owner.
Shipping 1.FedEx & UPS ( no matter Vietnam or GA of USA warehouse or CN warehouse) are the default Free Shipping Methods. Tracking Number is available once shipped out. 2.International shipping may be influenced by holidays, events and other uncertainties. please take the time into consideration before placing an order. 3.Over 21kg, we probably will send via FedEx from Vietnam, by sea door to door always is an option. 4. If an order in very large qty, we can offer door to door by sea shipping services, for details, please check with our customer services.
Payment & Duties 1.We accept pament on Alibaba, PayPal, T/T as payment methods. 2.Please make the payment in 2 days after you placed the order, or the products you ordered might be out of stock. 3. The custom duties, local taxes and charges shall not be included in the items prices or shipping fees. But we shall freely offer the buyers needed documents for help. If there is any cost, the buyers shall bear it.
MOQ & Delivery date 1. if your order weight is not less than 21kgs ( to US & CANADA), you probably will get free shipping via FedEx.
Return 1. 100% Money back guarantee. Refund/Exchange within 1 week 2. for the ones from the GA warehouse , you can return them back directly.
Feedback Your satisfaction is very important to us. If you are satisfied with your transaction, please give us a positive feedback, that will be appreciated; if not, please contact us before you leave the neutral or negative feedback, just give both of us a chance to solve the problem and we believe that you will get a satisfying solution.
Other Questions 1. Please feel free to contact us if there is any question, we will reply to you as soon as possible, if we are off line, please just leave us a message and we will reply in 12 hours. 2. All styles support OEM Service, if you want to have customized product, please contact us at first. 3. We will contact you as soon as possible once the Out of Stock happens. You can choose to replace it with other similar styles or get a refund.
Thank you for shopping.
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