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Free version of Windows 10, if you need a Windows 10/11 license, please contact us, you need to add USD 30/Unit. Please let us know which language you want to install. If you don't leave a message, we will install the English language for you.

We offer permanent technical support and a 3-year warranty

About Payment:

1. We prefer payment via ESCROW, which is a form of security for you.

2. Make sure the shipping address, zip code, and phone number are correct before payment.

3. Buyers are responsible for all additional customs duties, brokerage fees, duties and taxes for importing into their country.

4. We can also accept payment by PayPal if you think PayPal is suitable for your order.

5. You are welcome to contact us directly by chat tool or leave a message if you place a bulk order.

6. The refund will be made by ESCROW on AliExpress or by PayPal.

About Shipping:

1. All items will be double-checked and well packed and shipped within 5 business days when the order is paid.

2. Normally we ship the package by DHL, it will take about 3~7 working days to most countries, door to door.

3. If your address is a remote area by DHL, if you don't add remote area shipping fee, we will arrange the shipment according to our methods, we hope you can kindly understand it, thanks.

4. e-EMS: It is for Russia and some other countries.

5. If you choose the airmail shipping way, it normally takes 30-90 days without tracking information, please keep that in mind. It is better to choose EMS or DHL, faster and safer.

6. If you don't receive the package in the normal time, please kindly contact us, we will try our best to help you.

7. If you don't agree to the above terms, please don't buy it, thanks.

ABOUT WARRANTY:

1. We offer a one-year warranty period, repair or replacement for free; The second and third years, we can repair it for free. But we will charge you for parts that need to be replaced.

2. If you are not satisfied with the item and want to return it reasonably, please contact us first. We will try our best to solve the problem for you or you can exchange or return the item within a week.

3. All returned items must be in their original condition. Anthropogenic causes such as defects are not guaranteed.

4. If you want to return the item, please confirm the return address with us, we only accept EMS or postal mail for the return of the product. Thank you.

5. If the product breaks down, please contact us.

Feedback:

1. We maintain high standards of excellence and strive for 100% customer satisfaction!

2. If you are satisfied with them, please leave us a 5-star positive feedback.

3. Negative feedback or low DSR does not solve any underlying issues. If you have a problem, please contact us by email first and give us the opportunity to rectify it reasonably within a reasonable period of time. We will try to respond as soon as possible, and we are always willing to work things out.

4. Due to some uncontrollable factors, the item may be damaged during shipping. If you receive a broken item, please contact us first, we will investigate and replace it, if you have any other questions, please email us. We will respond in 24 hours or less.

About customs, we are not responsible for buyer's customs, any storage costs, brokerage, taxes or VAT, etc.

We will do our best to provide you with information. If you have any questions, please feel free to contact us in time, we will try our best to help you.