Q1. Are you a factory or trade company?
We are a factory with our own trade company, located in Pingyang, Wenzhou, Zhejiang, China. Besides, established in 2001, we are one of the top 10 brands in the line of body massager in China.
Q2. What is the MOQ? How many pcs is the MOQ?
Minimum Order Quantity.
2000 pcs for mini massager;
1000 pcs for handheld massager, neck & shoulder massager, massage pillow;
500 pcs for foot spa massager, foot massager;
300 pcs for massage cushion
If small qty is needed, pls contact me in advance.
My email address: carol@zjwzluyao.cn
Q3. What kind of certificate do you have?
For factory: ISO9001, BSCI;
For product: CE, ROHS, FCC, ETL
Q4. Are your goods with charger, adapter or plug?
Mini massager: 3AAA batteries are needed but not included;
Handheld massager: charger or plug;
Neck & shoulder massager: charger or adapter;
Massage pillow: charger or adapter;
Massage cushion: only adapter;
Foot massager: adapter or plug;
Foot spa massager: only plug
Q5. May I get one or two samples before the bulk? Is it free of charge?
Sure, but you are expected to pay the fee for samples and freight.
Q6. May I print my logo on the item?
Of course. It is free of charge based on the MOQ. If the qty does not meet the MOQ, each product needs to pay another USD 0.2/pc for the logo.
Q7. What about the color?
It could be customized based on the MOQ.
Q8. How about the packing?
Foam + color box + carton box based on the MOQ;
Foam + corrugated box + carton box if the qty does not meet the MOQ. Under the circumstance, if color box is preferred, extra USD200 is needed for an order.
Q9. What is the trade terms?
FOB Ningbo Port.
Q10. What about terms of payment?
For sample: Credit card or T/T;
For bulk: T/T or L/C at sight
Q11. What is the terms of payment for new customers?
The same as the above.
Q12. What about the shipping?
For sample: FedEx, DHL, UPS, TNT are available for door-to-door delivery;
For bulk: By sea or by air
Q13. How long is the leadtime?
For sample: about a week after payment;
For bulk: about a month after payment