1. What distinguishes you from other companies? Own factory, 15 people software development team, 5 after-sales maintenance technicians. Professional photo software development, continuous iteration of gameplay, functions, system versions, remote upgrades, more professional! 2000 stores operation experience, site selection, decoration, operation guidance.
2. How long does a camera pay for itself?
This cycle is related to the location of the store. According to our industry experience,60% of merchants return the capital within 2-5 months,20% within a month, the fastest 7 days. We will provide location, promotion, operation advice to ensure that you worry free shop, quick return.
3. How long is the warranty period? How to connect if there is a problem?
One year free warranty, lifetime remote maintenance service. Machine brand new parts, stable performance. If there is a problem, you can give feedback in the dedicated after-sales group, and the software problem is handled remotely. Guide replacement after parts problem is mailed.
4. After the machine arrives, can I upload the UI interface and photo frame by myself?
Can support customized UI interface and photo frame independent local upload. If you need to activate this function, contact and confirm when placing an order.
5. Can the device be operated remotely? Is there any back office management?
Each device has a corresponding mobile business background, which can view the business data of the day, historical bills, photo paper surplus warning, fault alarm, modify the shooting price, photo time, etc., can be bound to multiple machines at the same time to achieve remote management of multiple sets.
6. How to replace consumables in the later period, how often to change?
One roll of photo paper can take 700 sets of photos. If you take 50 sets a day, change it every 15 days or so. Change the ribbon as you change the paper. Easy to operate,1 minute.
7.How many kinds of picture frames are there in the machine? Is it too simple and not attractive enough?
Backstage comes with 30+ kinds of popular photo frames, different holidays will update the corresponding holiday photo frames, but also support customized exclusive photo frames