Q1: Are you a factory or trading factory?
A1: We are the manufacturer. Welcome to visit us.
Q2: Can you give me samples before ordering?
A2: Yes, we will send a sample to you, but it just needs you to pay the shipping fee.
Q3: How do you guarantee the quality of your products?
A3: We will check our products many times before leaving the factory,all products have been QC professionally and strictly during manufacturing.
Q4: What's your MOQ? Can you accept ODM&OEM?
A4: Yes, ODM and OEM are warmly accepted. MOQ is negotiable according to your needs,we are very glad to provide customized service for you.
Q5: What about the shipment?
A5: We can arrange shipment by DHL, FedEx, UPS,TNT, EMS with competitive price, of course, customers can also use their own freight forwarders.
Q6: What is your refund rule?
A6: We strive to provide the best customer experience and ensure your satisfaction with our products.
Tips: If you receive the goods and find that are damaged or the style or color was wrong, we accept returns or exchanges within 7 days of the purchase date. Please note that any shipping fees or customs duties incurred during the purchase process are non-refund.able.
Q7: What services can we provide?
A7: (1)On T/T term,30% advance payment,and 70% balance shall be settled before shipment.
(2)On L/C term, a 100% irrevocable L/C without soft clauses can be accepted.