1.What is your price term and payment term?
We offer FOB, CIF CNF EXW price, and accept TT/LC or other negotiate. In stock: 100% payment, Not in stock: 30-50% as deposit for confirming the order, rest need to be paid before shipment, some special customized machine may need 50% deposit.
2.How long for delivery?
Standard machines(220V 50hz), always in stock, voltage customized machines, usually takes 10-20 days to prepare motors.
3.After sale and warranty?
Most machines will get 1 year warranty except some consumption spare parts, all spare parts within warranty period is free for change, in condition that machine is running according to the manual book.
4.Free spare parts for change?
Our machines are aligned to international standards, especially electric spare parts, if not, we offer free spare parts to avoid any urgent condition to minimize risk of downtime.
5.Safety for the machine and packing?
We have mature experience for sea transport packing, for some irregular shape machines, we will special fix and tight them in container to avoid any risk of broken.