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Q1:Can your company accept customized orders?
A: Yes, we can produce according to your samples or design drafts
Q2: What information is required to obtain a quotation?
A: Please send us your 2D/3D/Assembly drawings and detailed requirements about thematerials and specification etc. The more information you provide, the more accuratequotation you will receive.
Q3: How long can l get a quote?
A: We usually quote within 48 hours after we get your inquiry. lf it is very urgent. please calus or tell us in your email so that we will regard your inquiry as priority.
Q4: Before shipment, how to make sure the products quality?
A: We have professional QC team to inspect each product before shipment. You can alsocome to visit our factory or ask a third party for the inspection. Or we can send you videosto show the production process.
Q5: Do you provide after-sales services?
A: Yes, we not only provide high quality and competitive price, but also provide goodafter-sales service including installation, set up and maintenance solution etc. We hope tobecome friends with our customers and establish a long-term cooperative relationship.
Q6: How about your payment term ?
A: T/T, Alipay, Paypal, Western Union, L/C are acceptable, So just let us know which isconvenient for you.
Q7: Do you provide free samples? lf not, how do you charge for it?
A6: No. Most of our products are OEM manufacturing, so we wil not sell customer's design to third parties. Fornew product development, we will provide samples for approval before mass production. The unit price ofsample is the same as the unit price of batch order.
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