HOW DO I REQUEST A QUOTE?
Please, contact us detailing products, quantities, delivery time and any further custom requests.
Our answer will arrive in about 24 working hours (taking in consideration time zones and excluding weekends or national holidays). For urgent requests, contact us through our official website.
CAN I BUY PRODUCT SAMPLES BEFORE PLACING AN ORDER?
Yes, it is possible to buy sample of the products, but any request will be checked for possible export limitations or product availability. Send your request detailing the products you are interested in
and we will reply you back as soon as possible with all the instructions on how to proceed.
WHAT IS THE LEAD TIME?
Lead time is on average 15 days.
Please consider that lead time can be affected according to products and quantities required.
WHAT IS YOU PAYMENT METHOD?
Advanced T/T
WHAT ARE THE SHIPPING METHODS FOR THE GOODS?
Goods are shipped either by land, air or sea: it depends on the destination, specific requests or any technical or legislative limitations. Regardless of the method, all goods are shipped using temperature controlled systems. You can also arrange your shipping from our company choosing your own transportation facilities or trusted shipping service
WHAT HAPPENS WHEN AN ORDER IS CONFIRMED?
After confirming the quote and agreeing on the shipping time frame, a Proforma Invoice (IP) will be sent to you. Please be advised that, in some cases, a deposit payment may be required to begin the production.
Shipping will be arranged once the invoice is paid in full.