Q1: What's the warranty of SPT co2 laser tube?
A1: The warranty covers 4~10 months from different laser tube series and power.
Q2: What's the lifetime of your co2 laser tube?
A2: The lifetime is 10,000 hours for laser tube 90~150w, and we asure you that SPT laser tube will work no less than any tube, EVEN LONGER TIME.
Q3: What we do before shipping?
A3-1: QC will inspect each laser tube again before packing;
A3-2: The cables will be soldered well on anode & cathode terminal for C series laser tube to make it easier for you to install it on your machine.
Q4: Do you accept customization of laser tube?
A4: Yes, customized design is accepted, and MOQ is 50pcs, leadtime is 15 days for mass production.
Q5: How to be sure if the laser tube would work on your machine?
A5: If you got no idea about what the exact power of laser tube on your machine, you can measure the length and diameter ( or girth) of the tube and share with us, we would help you to get the right one.
Q6: Payment acceptable
A6: T/T, cash, western union, paypal, Alipay,credit card and others
Q7: How to claim warranty if there is fault in laser tube?
A7: Just need to take a video to show the problem of laser tube, then we will give new one for replacement after confirmation by engineer, no need to send the broken tube back to CHINA.