1. Q: Are you a manufacturing company or a trading company?
A: We are a manufacturer for more than 15 years and have our own factory. Since 2007, our factory has been specializing in 925 sterling silver jewelry, including rings, earrings, pendants, bracelets, bangles, necklaces, jewelry sets and related accessories.
2. Q: How long does it take for delivery?
A: If the purchased product is in stock, we will ship it within 48 hours. If it is made to order, the production will take 7-15 working days to ship.
3. Q: Can I buy samples?
A: Of course you can, but you need to pay for the sample fee. After you are satisfied with the purchase of the product, we will refund the sample fee.
4. Q: Can I have any discount?
A: Yes, we will give you a good discount according to your order quantity.
5. Q: What services can you provide?
A: Accepted delivery terms: FOB, Express;
Accepted payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
Payment Types Accepted: T/T, L/C, D/PD/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Languages: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian
6. Is the quality guaranteed?
A: Of course, we are looking for a long-term mutually beneficial business, not a one-off business. We do 100% in-house quality inspection before shipping.
7. Q: How to prevent sterling silver jewelry from polishing and cleaning?
A: We recommend that people take care of their jewelry every day to prevent tarnishing, the following tips:
Silver Jewelry Care Tips:
To prevent tarnishing, make sure you:
1. Avoid contact with perfume, deodorant, hair spray, salt water, chemicals or abrasive substances.
2. Store your silverware in a suitable airtight container.
3. Regularly clean silver jewelry with a silver polishing cloth or jewelry cleaner.