FAQ
Q1: What is MOQ of our product?
A1: In normal ,Our minimum order quantity is 30pcs.If you need a fewer products ,the price will be expensive.
Q2: Is quality guaranteed?
A2: Definitely, quality is the most important factor to maintain a company’s reputation,so it is a must! Product Quality is always strictly controlled by our QC staff members before delivery.
Q3: Can I order a sample first, and how much of the sample?
A3: Sure. Sample charge is negotiable, some of them are free or refundable.
Q4: Can I order products with my own design and logo?
A4: Yes! We offer CUSTOM service to customize the products based on customers’ specific requirements, like material, color, size,design, etc.
Q5: How can I order my own design?
A5: The customization process is: Got your designs online - Quote to you price - Order confirmation - Sample processing and confirmation - Order production and finish. We need you to send us your design’s pictures or 2D&3D file. It would be better if you have the samples, you could send us your samples.
Q6: How much the charges of the CUSTOM service?
A6: Usually, if you only want to add the nameplate, that is free. The production of your own design, will include an additional MOLD CHARGE.
Q7: Is quality guaranteed?
A7: Yes! We have professional QC staffs, products’ quality are always strictly controlled by our QC staffs before delivery. The high quality of our product is the most important factor to maintain a company's development. You are very welcome to visit our company and factory to conduct a field trip.
Q8: How to shipping?
A8: Small order: By express, DHL/UPS/Fedex, etc.Big order: By sea or air.I will provide a estimate freight .Anything will as you request.