1. Can the size of the display be customized?
A:YES.We have our own factory and technical team,most of the product's size can be customized.Any size wanted,pls tell us and suggestion will be provided by our professional workers.
2.Are the banners colorfast?
A:Banners can not be colorfast for lifetime.And it's affected by many factors,such as local climate,site, frequency etc.You can tell us about the condictions to get the reference time.
3.Are the banners and hardwares recyclable?
A:Both of the banner and hardwares are recyclable.Banners are printed by dye sublimation,washable without fading.And it's easy to change the banners for the display stand.
4.How long is the warranty of your product?
A: One year warranty on hardware..FREE Accessories Offering once ordered our items.
Please contact us whenever issues occur and we would try our best to assist.
5.Can I return the product if I am dissatisfied with them?
A:Sure. But All items must be returned in their original status & package within 7days.
ONLY stand returning acceptable - as image made accordingly and could not resell.
Buyer takes care of ALL return fees.And Original Shipping & Handling Cost would NOT be refunded.
6: Are you a manufacturer?
A:Yes, we have been in manufacturing our products for more than 14 years. We are always focus on improve our production line craft, providing the best quality products and service. Welcome to visit our factory.
7: How we start? Is it complex?
A:It's very easy. Just send requirement to us thru email or IM tool (like skype,wechat or what'sapp), we will reply very soon. If you do not know what exactly you want, don't worry, just let us know the purpose you need and where you use them, we will give you the best suggestion.
8: What information should I let you know for a quotation?
A:Commonly, we need to know the product name, size, material, and quantity for a rapid quote. If you have some information not quite sure, don't worry, we will give you the best suggestion.
9: Do you have art templates?
A:Yes, we have art templates of all our products for you to create your own art file. You can contact us to get the templates. We also can make your custom flags to your custom templates.
10: What art file should I provide, could you help on the design?
A:Standard art files is vector format like .eps, .ai or .pdf. If you have non-vector format like .jpeg, .bmp, .gif, .psd, please make sure the resolution is high enough. We also have designer can help you to create your own art.
11: What's your MOQ?
A:There are no minimum order required for most items, please call us if you require more information.But the more quantity you order, the cheaper the price per item.
12:Can you provide a design service?
A:Yes we can. If you can offer the vector logo ,our designer will help you to do artwork design which it is according to your request. It's a free service if you order it.
13: How about the terms of payment?
A:For large order, T/T . For small order, T/T, western union, Alipay and paypal can be accepted too.
14: Hows about the shipment?
For small order, we will ship the good to you via FEDEX,TNT,DHL and etc express.
For large order,We accept EXW, FOB,CNF, CIF,price term And shipment by sea, by air.