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Tonglu Hot Stationery Co.,LTD is located in Fenshui Town , Tonglu County. where have developed to a complete industry chain, including mould desinge, spray paint , packing, and convenient logistics. Our products have been spreaded around the world .As growing company, we hold that Quality supreme, Service first! To meet the e-business coming, we spend more energy on alibaba, this big e-platform, and take part in TRADE ASURANCE, By this way, the customers oversea can place orders with zero worries. This will do great favor for customer. We treasure this chance and challenge! Welcome every customer inquiry and orders!

1.Q:Can you provide free samples?
A: Yes, we would like to offer free pen samples,but the freight collect. We gurantee that any pens samples of our existing products that is needed will be sent within 3 days.If you need a proof sample, Please contact our sales directly and immediately to get a specific delivery information.

2.Q:What about the price?
A: The ball pen price is for reference only, do not do the transaction price. Because raw material prices will be change, add to or omit, please email or use trademanger to chat with sales to confirm the price

3.Q:What is the MOQ policy?
A: Generally 10000 minimum, order quantity is small, the cost will increase, so the price also higher accordingly. Pricing should be according to the specific requirements and design.

4.Q:What about the packaging?
A: In general, the packging is 1pc/opp, 50pcs/box ,1000pcs/ctn.Can also according to customer requirements for packaging.

5.Q:Can we print a logo on the products?
A: Yes, All pens can be delivered with a logo by (Silk-screen Imprinting, Laser-engraving,
Laser-engraving with oxidation, 4-color-process Imprinting,)

6.Q:Can we order customized colors?
A: Yes,but the additional cost should be paid by customer .Normal color is free.

7.Q:Which shipping ways availble?
A:By sea to your nearest port/By air to your nearest airport/By express to your door

8.Q:Which payment way is workable?
A: T/T.30% deposit. the balance pay against by fax copy of shipping documents. Western Union,
 a member of Alibaba Trade Assurance which is a new service provided by Alibaba, safeguarding buyer's payment to suppliers to ensure suppliers fulfill their obligations regarding order delivery and product quality.