A: It depends on the order quantity. For small goods,usually we send it by International
Express(TNT,DHL, UPS, FEDEX, EMS etc). Big order can be sent by air or sea. It’s also available to send goods to your Chinese
appointed forwarder.
(3)Q : Delivery time
A : Standard products can be delivered within 7 working days. Customized products depend on the design., customized products are
based on the order quantity
(4)Q: Payment Method
1. T/T
2. L/C
3. D/P
4. D/A
5. West Union
6. Paypal
7. MoneyGram
8. Escrow
(5)Q:Warranty
100% brand new when leaving the factory. The seller guarantee quality of the products (excluding wearing parts) for a period of 1 years from the date of trial run finish under our technician's guidence. If any quality problem within warranty, we’ll provide free spareparts or repairing service. Clangsonic provides 18 months warranty from the date of factory under normal use.
The manufacturer shall not be responsible for any direct or indirect loss,compensation and repair due to improper use,installation,misuse or abnormal temperature,dust and corrosive atmosphere etc.
Below are not covered by Warranty:
1. Cavitation erosion on ultrasonic tank or surface of submersible transducer,which is a normal phenomenon during ultrasonic cleaning.
2. Damage caused by abuse,improper installation,alternation,overload or neglect of precautions During the warranty,the device. Will be repaired or replaced by professional.Clangsonic reserves all the right.
(6)Q : How do you guarantee the quality?
A: We have strict QC team for Full Check. During production, there are 3 times inspections and another inspection before packing.
Welcome your coming or third party for examination before shipment.
(7)Q: Have you matched ultrasonic generator?
A: Yes,ultrasonic transducer and ultrasonic generator are all designed manufactured by ourselves. We can ensure the optimum tuning
between ultrasonic transducer and generator.
(8)Q: Can you provide ultrasonic transducer or generator if any failure?
A: Yes, ultrasonic transducer and ultrasonic generator are designed and manufactured by ourselves. We can send the right parts
quickly for replacement.
(9)Q: Which ultrasonic frequency and power are suitable for our workpiece?
A: Please contact us and provide details as specific as you can. Information includes: the size, material, weight and dirt of your
workpiece and cleaning tank dimension etc.