1) Q: Are you a factory or trading company?
A: We are a manufacturer specializing in personalized PVC card material and machines.
2) Q: Can I ask for some free samples of card material to test the quality?
A: Yes, for materials, we can provide some free samples, but the freight needs to be prepaid. when you place bulk orders later, these charges will be deducted as a discount.
3) Q: Does your company provide custom-made products and services?
A: Yes, it's our biggest advantage to make products according to your special requirements.
4) Q: What does your factory do regarding quality control?
A: Quality is our priority. We always attach great importance to quality control from the very beginning to the very end.
5) Q: Why are some of your products a little more expensive than other companies?
A: We believe competitiveness comes from quality, not price. You can get short-term benefits when you buy cheap products with poor quality, but you can get long-term benefits from produtcs that are of good quality.
6) Q: What's your payment term?
A: We accept T/T, Alibaba Trade Assurance, Moneygram, L/C, Alipay, Wechat pay, Western Union etc. If you want to use other payment methods, please feel free to contact us.
7) Q: How does your company ship the goods to me?
A: For small items, we recommend door to door express delivery, like DHL, UPS or Fedex (generally 3-5 days arrival). For large or heavy cargo, we recommend air or sea freight. We welcome you to use your own forwarder or cargo agent, we can ship the goods to their warehouse and work with them to complete the shipment.