1. Who are we?
We are based in Guangdong, China,sell to North America(55.00%),Central America(5.00%),Eastern Asia(5.00%),South Asia(5.00%),South
America(5.00%),Eastern Europe(4.00%),Northern Europe(3.00%),Domestic Market(3.00%),Western Europe(3.00%),Oceania(3.00%),Southern
Europe(3.00%),Africa(2.00%),Southeast Asia(2.00%),Mid East(2.00%). There are total about 11-50 people in our office.
2. How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3. What can you buy from us?
silicone products,daily used accessory, kitchen products,baby products,promotional gift
4. Why should you buy from us not from other suppliers?
You are right choose us!1. Reply < 10 hours 2. Delivery time > 98% 3.Quality Control > 100% 4.After-sales Service > 100% 5.OEM >20 years experience 6.Professional customer service with the average working age 5 years experience.
5. What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES；
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
6. Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
7. What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks.
8. How to proceed an order?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
9. How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.