Q1. What's about the lead time for machines?
A: For sample order 1-2 days, order more than 80pcs: 7 days.
Q2. What Controller can I choose?
A: DMX System or Remote Controller is on optional. The Product Price is include the remote control cost.
Q3. Could I Buy the Powder Consumables Individually?
A: YES. The Compound Titanium Metal Powder Consumables could be sell individually.
Q4. What's the MAX spary time?
A: The Max spary time of machine is 30seconds at a time,mainly to protect the lifetime and safe use of the machines.
Q5. How do you protect the Machines' Security on Shipping?
A: The Outter Carton Box with foam inner, and there is Flight Case in your choice, 2 / 4 pcs each case, will be well protect bulks security on delivery.
Q6. How many bags of powder do you need to buy a machine?
A: Each bag of powder net weight 200g/bag, and consume 12g per spray at 5m for 30s . One piece of machine suggest orders 5bags.
Q7. What Certificates could you offer?
A: We have the CE certificate for machines and MSDS for powder at present, pls tell us if need other special certificate.
Q8. Do you offer guarantee for the products?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2% . Secondly, during the guarantee period, the defective batch products, we will send free replacement parts to you. Warranty: 2 years( 1 year is free)
Q9. Can I Custom My Own Logo?
A: Yes, Customized Logos will be supported.