Q1: Can I place a sample order?
A: Yes we welcome sample order to test and check quality.Mixed samples are also acceptable.
Q2: What about the lead time?
A: Sample order usually require 3-5 days.For stock products,we can ship to you within one week.
Q3: Is it OK to print my logo on the product?
A: Yes,we can do custom logos by embossing,foil-stamping,silk-screening,laser engraving,or embroidering.
Q4: I am new here and not familiar with the procedure.How is an order process?
A: Don't worry.We will help you.First,please tell me your requirements.Second,we will quote you according to your requirements or our suggestions.Third,after confirmed the price and shipping,we will provide you a proforma invoice with your agreement.Last,you pay the order.We arrange to preparation and shipment for you.
Q5: How can I pay an order?
A: We accept Alibaba Trade Assurance Order,Credit Card,Visa,MoneyGram,Alipay,TT and so on.
Q6: How to deal with the fault?
A: Our products are made with strict quality control to ensure that each piece you received is a good piece.For any defective product,we will offer you credit,replacement or refund.