1.All of our goods have 1year guaranty.
2.Support OEM &ODM service
3. Sample order will send out in 48hours after we get the moeny.
3. We will reply you for your inquiry in 7 days.
4. After sending, we will track the products for you once every two days, until you get the products.
5. 24 hours after-sales service.
6. We accept the payment term by TT, L/C, Paypal, DP, DA, Western union and others.
1.Why can't turn on the car radio ?
1.1Please check the Voltage of car radio : 12V
1.2When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.
1.3Replace the same type of insurance to test the car radio.
Note: Please must use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine
2.Why the car radio will show "No Signal" when we reversing?
Please check if the camera's line is properly connected to the car radio.Note:The video port of rear camera must insert the "CAMIN" port of car radio.
3.Why does the camera display "!" and "Can't watch video while driving" when I use USB to watch videos?
Please turn off the "Video Warning" function in the settings,then will be OK.
4.Why can't search FM?
4.1: No radio antenna inserted;
4.2: Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted;
4.3: The signal of your location is not good. Please go to a better place to test again
4.4: The radio antenna on the car is broken/no effect; please replace the radio antenna and test again.
Shenzhen Xingyuan Beidou Technology Co., Ltd. is a manufacturing and trading company located in Shenzhen, Guandong, China. We specialize in car electronics for 8 years, such as car radio, rear view camera monitor kits and dash cam. We have universal 1 din car MP3 player, 2 din car mp5 player, Android car radio, and auto radio for different brands of cars. We created SHENGTU brand in 2017, is recognized and praised by customers. Our aim is to provide excellent services to customers, create value for society, and work hard for Chinese brands to go global. Our factory has 10 engineers and 200 workers. Furthermore, all our products are manufactured with advanced equipment and strict QC procedures to ensure high quality. We guarantee stability and timely supply, credible quality and sincere service, offer competitive price and good quality with 1 year warranty. Our products are sold well in both domestic and overseas markets. Drop shipping and OEM/ODM orders are accepted. fast shipping and no worries of customs clearance. To be a gold supplier, there are 20 professional and excellent sales, we adhere to provide most satisfactory products and service.