A：The founder of company has sufficient experience in the area of cats/dogs raising and adopting，we know the real requirement of your pets and apply that to our products.
Q：Do we provide samples？
A：Yes！About the shipping，if you want to cooperate with us and have a long-term relationship with us，that part can be negotiated. otherwise，the price of shipment is charged to buyers.
Q：Do we offer OEM/ODM service？
A：Yes，But due to the requirement to start the printing process，both of these services need a certain amount to begin. Please contact us for more details.
Q：Are all your products available in stock？
A：Some of them are available in stock，for the ones out of stock，we can replenish to make new items for you in fast delivery.
Q：May I visit your factory？
A：Sure，welcome. We can also pick you up at airport or railway station.
Q：What is the payment term？
A：We accept all the following payment methods including T/T，credit card，Paypal and etc. Other methods can be negotiated.
Q：How long does it usually takes for the cargo to arrive？
A：Depends on the shipment method you choose and the schedule of the shipping company，the time may vary. But usually，it takes about 20-30 days for the cargo to ship to you.