1. Are you manufacturer?
Ans: Yes, we are factory with more than 15 years of manufacturing experience.
2. What is your terms of payment?
Ans:T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
3. What is your terms of delivery?
Ans: EXW, FOB, CFR, CIF.
4.How about your delivery time?
Ans. : Generally, it will take 7-10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
5.What is the warranty of our machine?
Ans: Our main machine enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one. And we provide videos for machine install and operation.
6. What is your terms of packing?
Ans: Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.
7. Do you test all your goods before delivery?
Ans: Yes, we have 100% test before delivery. And we will attach our inspect report for every machine.
8. what can you buy from us?
Ans: Our products include pumping units, gear reducer, sucker rod and its accessories. Its subsidiary Kendol industrial Co.,Ltd. is mainly engaged in the production of drill bits for drilling, coal mines and bucket teeth for excavator
9. How do you make our business long-term and good relationship?
Ans: We keep good quality and competitive price to ensure our customers benefits.
10. Do you have any certificates for your machine?
Ans: All of our products coming with the certificates of ISO9001, API Spec. “Specification for Pumping Units”and other relative API standards, acquired the authorization to use Official API Monogram.