1. What is your MOQ?
We can provide you with a minimum order quantity per item.
2. Do you check all the goods before delivery?
Yes, the factory will strictly test all the goods before shipment, and the warehouse staff will also check the integrity of the product packaging when it is shipped. If the damaged product will not be sent to you. If there are special circumstances, you will be notified in advance to receive the goods.
3. What about your shipping package?
Most of our products come in original factory new packaging, and we will cover with our professional foam protection wrap to keep global shipping safe from damage.
4. Can you tell me the mode of transportation of Chinese magnesium?
We use DHL, FEDEX, TNT, UPS, EMS to ship goods less than 30Kg; air or sea freight will be used for bulk order. Will provide you with the most economical shipping method! Please contact us directly and we will ship according to your requirements.
5. What is the quality of your products? How long is the warranty period?
We guarantee that the products provided are original products, the shelf life is all the latest, and the after-sale period of all products is 12 months.
6. About Return Policy
1).If the item is defective, please notify us within 3 days after receipt.
2). Any item must be returned in its original condition to be eligible for a refund or replacement.
3).If the items you bought from us have any quality problems, please return them to us within 1 week for replacement or refund.