Q1:Can I get free samples?
A1: Yes, we can provide you the free samples, but you need to bear their own delivery costs.
Q2:How can I get a sample to check your quality?
A2:After price confirmation, you can require for samples to check our quality. If you need the samples,we will charge for the sample cost. But the sample cost can be refundable after order confirmation when your quantity of the order is more about the MOQ.
Q3:Could you specially design and produce for clients?
A3: Sure, we have all kinds of professional engineers. We can design and produce special products according to customers' request.Such as: special size, special control, OEM, etc.
Q4:How long can I expect to get the sample?
A4:After you pay the samples charge and send us confirmed files,the samples will be ready in 1-5 days for the regular
specification. Or it will take about 15 days to produce new samples. The samples will be send to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you don't have an account.
Q5: Can your factory print our brand on the product?
A5: Our factory can laser print customer's logo on the product with the permission from customers. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.
Q6: Is your factory able to design our own package and help us in market planning?
A6: We are willing to help our customers to design their package box with their own logo. We have a design team and a marketingplan design team to service our customers for this.
Q7:When can I get the quotation?
A7:We usually quote or reply within 5 minutes-4 hours after we get your inquiry. If you are very urgent to get the price, pls callus or tell us in your email so that we will regard your inquiry priority.