1. Q: Can you help to design?
A: Yes, we are an ODM / OEM company, beyond we have been specializing in wire harness & Cable assembly since 2009.
2. Q: When will you start to help design?
A: We sketch simple solution for initial discussion, after quotation and order placed then start to drawing and double confirm with client for the design.
3. Q: Can I get some samples?
A: We can provide samples. Normally, we provide 1-3pcs samples for test. It will be freight collect. In stock sample: 1-3 days. Customized Sample: 5-15 days.
4. Q: How can you customize?
A: Cable cover, color, length, Splitter, structure, connector type, integrated components,mold R&D and so on.
5. Q: Do you have any standard products to cut down customers lead time for prototype and tooling cost?
A: Yes, we have developed over 1000 sets of molds and some of them can be used for customer directly. Besides, we specialize in wire harness over 12 years with more than 5000 products.
6. Q: Can you make customized products and customized packing?
A: Yes.We’ve made a lot of customized products for our customers. We can put your Logo and other info on the product and package.
7. Q: What's your payment term?
A: We prefer Alibaba Trade Assurance and also T/T and Paypal.
8. Q: What is the shipping method?
A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,etc. For big packages, we will ship by Air or Sea.
9. Q: How can you guarantee your quality?
A: Cable bending testing, Terminal tensile testing, connector press test, plug test, durability test, IPQC,
first article inspection, electrical testing, appearance full inspection.
10. Q: What if quality issues occur when customer discover?
A: Our quality and engineer team will positively respond for the quality issues with 72 hours, as we are intend to make long-stand strategy with customer and the value is to provide better service.