1. Who We Are?
We are Salange Technology. Our vision is to become the premier online best intelligent hardware device provider by providing an unparalleled selection of the very best intelligent hardware devices and accessories, like projector, drone, vacuum robot,translator, an unbeatable shopping experience,prompt shipping and exceptional customer service that exceeds expectation.
2. About Product & MOQ
All products are 100% genuine and 100% new that will be fully tested before shipment. All displayed photos are all taken by Salange. If any fake product will be found in our Alibaba by you, we will compensate 5 times to you. Usually, for an order direct from our factory in Shenzhen, we request for a normal order by 10-20pcs or 10,000.00USD to start for tax refund. But, for a sample order or small quantity, we have no MOQ request
3. About Warranty & Free Sample
We offer 3-years hardware warranty for each product without personal error use. Sorry that we do not provide free sample, but if your total order(s) amount reach certain amount, we can return the sample fee.
4. About Sign of Parcel
Please open the parcel in post officer's presence, if the parcel damaged or empty(stolen), please ask the post office to provide official document and make the compliant on the spot.
5. About Feedback
We regard customers as our friends. We hope you can shop from us with more happiness and less worry. Please do not forget to leave us 5-Star feedback. Then you can contact our customer service to get a surprise gift.
6. About the After Service
About the small problem, we will take video or picture to teach you how to fix it. About the big problem, you can ship it back to us, shipping fee is paid by you. If the product is under warranty,