Q1. Are you the factory or distributor?
A: Factory! We are manufacturer since 2008. We keep developing 5 to 12 new design each season.
Factory price and plenty of stock lights to make sure fast delivery.
Q2. Do you supply OEM brand for small order?
A: Yes, we offer OEM logo & pack for small orders. And we can make mold based on your requests.
Q3. How to become an exclusive dealer？
A: We can provide products with different design mold, which are different from your competitors in your market. Welcome negotiated with our sales for more details.
Q4. What's the certifications you can supply?
A. Yes, we can supply E-mark(some of lights), DOT, SAE, ISO9001, Spectrum test report, Goniophotometers system test report, EMC. We can make certifications if you need.
Q5. How do you guarantee the product quality?
A: The Defective rate of our all products is 0.2%, we have 9 test before mass production, 4 tests during production, and we will do the final 12-24V Alternating voltage test before the shipment.
Q6. How about the after service?
A: Please take some photos and email us if you got any problems with the products. Then we will provide you the best solution for you after our confirmation. And the warranty is 24months.
Q7. What's the MOQ?
A:We accept sample order for most of products. You will get the corresponding discount and most cost-effective shipping fee according to your quantity.
Q8. Can I add or delete items from my order if I change my mind?
A: If it hasn't been shipped, you can pause the order.
Q9. When can we get a respond from you?
A: All the inquiry can be handled within 24 hour in the daily week.
Q10: When you ship my order?
A: 3-7days after receiving your payment normally, and it can be negotiated based on order qty and production schedule, 7 to 25 working days for bulk orders.