- What is the process of purchase?
1 Please tell me your precise needs
2 Confirm every detail after our communication.
3 We will make Proforma Invoice for payment, or place the order by Alibaba.
4 You arrange the payment and send bank slip to us.
5 We arrange the production and deliver to you.
6 We send you the shipping documents by express or email.
7 When goods arrive at your sea port, you get the goods against the shipping documents. If you don’t know how to do it. local shipping agent will help you do customs clearance. It's so easy, don’t worry about it.
- What is your payment terms?
We accept, T/T, LC, Western Union, Alibaba Trade Assurance etc.
- How long can I get the goods?
Lead time is 15 days after we receive the deposit. It is then delivered to the shipping company for transport. The shipping time on the sea is around 30 days. So you will receive the goods around 50 days.
- How to transfer the machine?
It is usually shipped by sea. Plywood package.
- How much is the shipping fee?
Please tell us the models and quantity of goods you need, we will check the shipping cost with shipping company.
- If I pay machine and shipping, do I still need to pay any fee at my country port?
Yes, you also need to pay customs fee and tax. You can check local custom office or import agent for exact cost.
- Is it OK to print my LOGO on the lift?
Yes. Please inform us formally before our production and send us your high pixel LOGO.
- What is your warranty? How can I get spare parts?
Our warranty is one year. We will provide you spare parts freely by express.
- Can you provide the voltage of my country?
We can offer all the different voltages in different countries.