Q1: How can I place an order?
A1: Order process,Inquiry-Confirm products details-Quote-lnitial payment-Mass production-Balance payment- Shipment-Delivery.
Q2: How long will the plating color last?
A2: Generally 6 month for Water Plated color , 1-2 years for vacuum plated color if in proper wearing.
Q3: Do you offer free sample for quality checking?
A3: Sample order is welcome, but sample fee need to be paid. It will be deducted when you place an bulk order.
Q4: Can you engrave my logo on the jewelry ?Do you supply OEM/ODM service?
A4: Yes. Custom logo and OEM/ODM are both accepted.Our factory specializes in jewelry manufacturing for 8 years. We can produce jewelry by your samples, designs, pictures, even by an idea. Please feel free to contact us for more details. Custom order process:Inquiry-Confirm products details-Pay mold fee -Confirm CAD draft-Quote-lnitial payment-Producemold&sample-Confirm Sample- Mass production-Balance payment-Shipment-Delivery.
Q5: Are these real genuine pearls？Why the pearls prices are so low?
A5: Yes, all the pearls we are selling are 100% real genuine pearls. As you know, our Zhuji city is the hometown of pearl, there's never have fake pearl for us.
We are an original supplier, all of our pearls are from pearl cultivated farm. As the source of freshwater pearl. So I make sure that our price is very competitive in the same quality.
Q6: How do you handle our orders? do you have QC control the quality ?
A6: Definitely. after receive your confirmation or payment, we set up production no hesitation,. To control quality good, every production step we set a QC inspector to evaluate production, say, Raw material QC, production QC, Packaging QC, finished products QC and shipment QC.
Q7: What if the goods has problem or products not correct, as a supplier, what after-sales service you provide ?
A7: If it’s the finished products not correct as previous confirmation, we will responsible to take it into remake it or offer discount. What we want are long-term reorders, not one-time cooperation.
Q8: Can I order smaller than MOQ ? Do you accept small order ?
A8: Even the infant need time to grow up, let alone a business. Quantity dictate price, customer get expansion so they can constantly order from us, small orders would become bigger in future. therefore, we never give up or despise small orders-we grow up with you together.
Q9: Are your a Trading company? We actually look for Direct manufactory!!!
A9: If you wish, you and your partner are welcome to visit our factory at any time. We warmly welcome this. by doing this, that prove we are a directly/professional/experienced manufacturer. However，we are not just a manufactory, but also dealing trading business serve you satisfactory including products explanation, designing, packing, and shipment. we are a well organize business.