1. Can I get a sample before mass order?
Yes, of course, the sample is available, but buyer need to pay the sample and freight cost, as the carton size is a little big for one gaming chair, hope you can understand.
2. How long can I expect to get the sample?
After you pay the freight charge and send us confirmed files, the samples will be readily delivered in 3-7 days via express and arrive in 3-5 days, buyers can use their own express collect account or prepay us if you do not have an account.
3. What are your terms of delivery?
We accept FOB, CIF, you can choose the one which is the most convenient and cost-effective for you.
4. How much the shipping costs? and how long it takes?
This will depend on the size of your goods and the method of shipping (by sea or by air) and your designated port or airport, we will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.
5. When can I get the price?
We usually quote within 1-5 hours after we get your inquiry if you are very urgent to get the price, call us or tell us in your
E-mail address so we will regard your inquiry priority.
6. What about the lead-time for mass production?
Honestly, it depends on the order quantity and the product usually, our lead-time is 15-25 days after order confirmed, for the busy season, it is better to place the order in advance in order not delay your selling.
7. Can you tell me the warranty period of your product?
Our warranty period is 24 months and if the product we sell is damaged (if not man-made damage), we will replace your new products in the next order.