Q1.Are you a trading company or factory ?
We are Industrial and trading Company, we have own manufacturing base for brake bleeder tools, Cooling System Radiator Pressure Tester and engine timing tools specially. Also other products have competitive price and quality guarantee due to we have 10+ years on specialty automotive tools field.
Q2.How long can expect to get the samples ?
Usually if we have stock, we can send immediately in 3 days, but if we need to remake, it may take a week. Sample fee can be returned after place an order. How can get your Quotation Sheet ? Please send us your inquiry with our products article number by email or we will offer you our price list, offer sheet and order information in one working day.
Q3.How to place an order ?
Please send us your purchase order by email or you can ask us to send you a Proforma Invoice for your order. We need to know the following information for your order:
1)Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method(by courier, by air or by ocean container)
2)Product information - model numbers, quantity, unit price and price term we reach to
3)Delivery time required
4)Payment we reach to
5)Forwarder's contact details if necessary
Q4.Can you arrange the transportation for us ?
Yes. We can arrange sea, air and courier transportation.
Q5.How can the products be sent to us ?
For small quantity or weight less than 20kgs, sent usually by courier. For orders from 20 to 500kg, can be sent by air to the
airport near you. For big quantity or volume, sent usually by ocean container. The transportation way depends on client's
choice.Freight depends on quantity, weight ,volume, transportation way, and destination ( airport,sea port )
Q6.How about the Delivery time?
Around 30 days for first container after the receipt of deposit and confirmation on all designs based of normal condition. I'd like know your Payment terms Basically, the payment terms by T/T, IR L/C at sight. Also Western Union, Paypal are acceptable for sample order . How can I know of my order quality before delivery ? We have experience of QC working team, in charge of order parts checking, producing tracking, and Products inspections, One Complete QC Report will be provided to your checking and than arrange for loading container after your confirmation.
Q7.What is the term of delivery ?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q8.Do you support OEM ?
Yes ,OEM is available. Our sales engineers offer 1-to-1 technical design support by email telephone or video.
Q9.What your warranty ?
12 months warranty for all of our products (from the date of goods arrive at destination port) We will send
free replacement during warranty period.