1. Are you a trading company or factory?
We're a trading company with a factory. We manufacture products ourselves and we also source products and materials from other collaborative factories which guarantee a competitive price and product variety.
2. Can I get a sample first? And how does it charge?
Yes, free samples are available with freight collect or prepaid.
3.What if the tiles are broken during transition?
All our products are insured, our after-sales will sort the reasons and will ensure you'll be properly compensated.
4. What's the benefit for long term importers or distributors?
For those regular customers, we offer incredible discounts, sample free shipping, free samples for custom design, custom packaging and QC as per customers’ requirements.
5. Can you make products from our designs?
Yes, we do OEM and OBM.
6. How do I make payment?
We receive Paypal, Western Union and direct bank transfer to our company account. If above are all unavailable, we will issue you a Paypal invoice and you could simply pay by credit card.
Email: sales01@ soulscrafts.com
Tel: +86 15653235092
Home Page: https://soulscrafts.en.alibaba.com