1. Q: Are u factory or tranding company?
A: We are factory can offer more cheaper price but the same good quality.
2. Q: Where are ur company?
A: Our company is located in Chengdu City which is one of fastest growing city in China.
3. Q: If I want to visit your factory, how can I go to there?
A: You just need to tell us when do come to our company, we will pick u up at the airport.
4. Q: How can I do a payment?
A: You can choose T/T, L/C, D/A, D/P and other payments .
5. Q: How can I get my goods?
A: Now we have shipping, Air, DHL and FeDex four transportanting ways. If u ordered big rectifiers and it's not urgent, shipping is the best way. If u ordered small or it's urgent, Air, DHL and FeDex are recommended. What's more, if u want to receive your goods at your home, plz choose DHL or FeDex. If there is no transporting way you want to choose, plz tell me.
6. Q: If problems of my rectifiers occured, what should I do?
A: Firstly plz resolve the problems by yourself according to User's Manual. There are solutions in it if they're common troubles. Secondly, if User's Manual can't resolve your problems, plz contact me immediatly. Our engineers are on standby.