Q1:What is your price?
A:The price what we had upload on product link,is our price .But if you want to better price, you can contact us to talk.
Q2:How to order?
A:1.If the product what you want to buy is "Standardized Product",it means you can order directly without any inquiry. You order,we send goods see picture (1)
A:2.If the product what you want to buy is "Unstandardized Product",it means you need to send us an inquiry ,then we can give your price ,more details,making draft order . See picture (2)
Q3:How about getting sample from you?
A:We will send you the samples after we receive the payment for samples. The buyer shall afford the shipping cost. Please have a confirm with us which shipping way do you want.
Q4:What's your company policy on defective goods?
A: Our company keep items quality for a long time. Defective rate is less than5%. If there are any defective goods due to production defects or transportation problem, please contact us. Our customer service team will provide immediate response to complaints. We will try our best to give you a good resolve way.
Q5: How much are the shipping cost?
A:Shipping cost is charged by the package's weight and related to the shipping methods you choose and your destination.
Q6:What is the product quality?
A:The product we send is acording to the picture showed on link,we strictly check and test each item before packed .
Q7:How to ship?
A:The way we choose is according to what you select .We can supply these ways:
1.Standard shipment:By Postal,like china post ,EUB etc,needs 7~25days, the price is lowest. But it is limited by the weight(0.1~2kg)
2.Express shipment:By DHL,Fedex,UPS etc,needs 2~8days ,usually it can arrived within 3days.
But price is high,first weight is 0.5kg,about 18~28USD,Continued weight is 0.5kg.
3.By sea or air. The weight should be over 30kg. Price is live update.
Q8:How to find more product?
A:Please visit our main shop:KDS Printer