1. On a regular basis or as per your request,we entrust national testing agencies to conduct quality inspections
2. Strictly in accordance with the ISO9001-2008 international quality system standard,we monitor and manage the whole process throughout production,quality testing,and measurement to ensure product quality
3. For quality-related construction delay or substandard construction(except for damage or losses due to customer’s responsibility or irresistible natural disasters),we have refunding,replacement,and repair services.We will respond to customers’ feedbacks on quality issues within 24 hours.
1.In order to provide customers with comprehensive technical support,we will provide technical and other related information upon request in a timely manner.
2.In required,we will appoint specialized technicians to the construction site to give technical trainings to construction people,and offer technical guidance throughout the whole construction process.
3.For damage due to shipment and delivery,after we receive the complaint,we will check the issure through provided pictures and videos.If our responsibility is confirmed,we wil offer free replacement.
4.When the construction is completed,as your request,our technical staff may participate in the final acceptance
At present, we are one of the largest manufacturers of geosynthetic in China. Our trademark is "Hongxiang", registered in 2000. We passed the evaluation of ISO9001 in 2001 as well as ISO14001 certification. Our products were appraised as qualified products during the National Product Quality Selective Examination in 2004. We participated in the drafting of the National Standard of Geosynthetics of the People's Republic of China in 1998. We are also a participator to draft two national standards of short fiber needle-punched geotextile and non-woven compound geomembrane.
And here are some test machine pictures in our test room :
1.How about the delivery time?
Honestly, it depends on the order quantity, our normal delivery time is around 7-14 days after we received the deposit.
2. What kind of payment terms do you accpet ?
T/T, L/C at sight, Cash are accepted.
3. How about the MOQ?
The MOQ is different for different products, for our first cooperation we can accept your first trial order.
4. Do you charge for the samples?
Accordeing to our company policy, the samples are free, but you should pay for the freight.
5. Can you produce according to customers' design?
Sure, we are professional manufacturer, we welcome customized design.
6. Can you tell me your main customers?
That's our customers' privacy, we should protect their information. At the same time, please rest assured that your information is also safe here.
Thanks for your visitting, if you are interested in our products, please do not hesitate to contact us:
HongXiang New Geo-Material Co., LTD
Ph: +86 18353498951
Tel: +86 534 8321760
Fax: +86 534 8321760
WeChat : dumengmeng6182