2. Q: Can I get some samples?
A: Sample order is welcome. Price would be negotiated based on bigger quantity.
3. Q: Can you produce according to samples?
A: Yes, we can produce items based on your samples or technical drawings. We can build the molds and fixtures.
4. Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
5. Q: What is your after-sale service?
A: We offer 100% guarantee on our product. All parts from us warranty time is 12 months.
6. Q: When will you make the delivery?
A: We can make the delivery within 3-15 working days according to the size of your order.
7. Q: What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
8. Q: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll send you photos of products and packages before you pay the balance.
9. Q: Why choose you?
A: 1) We provide 7*24-hour customer service.
2) Fluent English, Spanish and Portuguese speaking.
3) We focus on design, high quality, fast lead time and competitive price.
♥ If you want to know more about our products and company, welcome to contact us at any time.