Q1:Are you manufactures and where are your factory?
-Yes, we are manufactures and our factory is located in Quanzhou,Fujian,China
Q2:How can you accept small orders?
-Small orders are the trends!
-We have a special team that handles small order, and all of the team members are experienced &
-They are well paid to ensure the quality even the quantity is small.
Q3:What do I do if I have a complaint or wish to make a warranty claim?
-Please contact the sales who you purchased the product and contact with him&her before and explain your complaint.You will also need to take your proof of purchase with you. Please note that a manufacturer is obliged to deal with your complaint.
Q4:How do you promise the quality?
-We have strong QC team. We control the quality from in-materials/accessories/online QC/final
products QC/QC before shipping,we do 100% quality control for our customers.When you visit us,you can have an idea, and we warmly welcome you to our factory.
-We own many factory audit report,such as ISO9001,OHSAS14001,ISO14001,WALMART audit report,Disney audit report etc.
Q5:What service you can provide?
-24hs quick response;
-Warranty: 100% compensation upon the defects of manufacturer;
-With our own design team and R&D department,we can help you to develop new items according to
your design and looking for some special items as your request.
Q6:Would you please send us your catalogue?
-We have many specifitic lines of crafts:for garden,for fesitival,for kitchen and others.So please kindly tell us which particular line you are interested in. And we will send the related products for you.
Q7:What are your payment terms?
-Our payment terms are TT,L/C,PAYPAL,WESTERN UNION ETC.
Q8:When is lead time?
-Our lead time is about 35-55 days
Q9: If you want to get quickly what you need?
-Pls log in our aother web: https://www.aliexpress.com/store/2190131
-Shop Name: EVERYDAY
Packing & Shipping
About shipping, we accpet ocean shipping, air shipping,by express
1.support 100% QC
2.We have developing department,we can develop what you like.
3.We have excently sale team which can provide professional service
4.Owning after sale service
5. Speciality in polyresin and ceramic fields.
6.You can find us by alibaba.com,aliexpress.com, taobao.com, we sales our products from internet.