Q1 :Are you the trader or manufacturer?
A. we are the manufacturer with export qualification
Q2 Do you make OEM?
A. Yes,here can do
Q3. Where are your factory located in ?
A . we are in Dongguang town,Cangzhou city,Hebei ,China
Q4 Where is the nearest airport of factory ?
A.Here nearest airport ,Beijing,Tianjin,Jinan.It take 3 hours from Beijing to Dongguang by car
Q5 Where is the nearest high-speed train station? How long from high speed train to factory ?
A.Cangzhou West high speed station is nearest station,from Beijing to Cangzhou ,take 1 hour
Q6 .What is your business process?
A.Talking about clients requirements, confrim machines,make sales contract,pay for deposit, supplier arrange production, finish producing machines,buyer test machines, buyer pay for the balance payment,supplier delivery machine
Q7 How to control machine quality ?
A. 1)KingSun company’s life is machine quality,have strict quality control system from production to delivery
2)All material are environmental protection,non-pollution
3)We have professional technicist for supervising to production
4)Have professional department to examine about every production process
Q8 Engineer can go abroad for debugging machine?
A.Our engineers can go abroad for debugging machine,buy need buyer to bear the engineers round trip ticket,room and board ,80usd/day for salary
Pre sales service
1. We will give every clients reasonable advice according to their needs
2.We will send machine specification , pictures and video
3. We will help check freight cost to client's destination port
4. If you want to visit our factory before place order , we will pick you up from airport
After sale service
1.We will update you the shipping line condition from time to time
2.We will help offer documents of customs clearance
3.If you need , we will send technician for installation
4.Any part have quality problem within one year , we will send new one for free
5.Whole life after sales service , any problem in the future ,just feel free to call me .